Order & Returns

At Muizu.com, we strive to provide a seamless shopping experience with easy ordering and hassle-free returns. Below, you’ll find all the details about placing an order, shipping, and our return policy.

How to Place an Order?

  1. Browse our collection and select your desired car accessories.

  2. Click "Add to Cart" and proceed to checkout.

  3. Enter your shipping details and select a payment method.

  4. Confirm your order, and you’ll receive a confirmation email/SMS.

  5. Your order will be processed and shipped within the given time frame.

Shipping & Delivery

🚚 Delivery Time: 2-5 business days across Pakistan.
💰 Shipping Charges: May vary based on location and order size (calculated at checkout).
📦 Order Tracking: You will receive a tracking number once your order is shipped.

Return & Exchange Policy

We want you to be 100% satisfied with your purchase. If you are not happy with your order, you can return or exchange it under the following conditions:

✅ Return Eligibility:

  • The product must be unused, in its original packaging, and in resellable condition.

  • Return requests must be made within 7 days of receiving the order.

🚫 Non-Returnable Items:

  • Customized or personalized products.

  • Products damaged due to customer misuse.

  • Clearance sale items.

How to Request a Return?

  1. Contact Us: Email contact@muizu.com or call 0300 8600384 with your order details.

  2. Approval: Our team will review your request and approve eligible returns.

  3. Return the Item: Ship the product back to our provided address.

  4. Refund/Exchange: Once we receive the item, we will process your refund or exchange.

📌 Refunds are issued via the original payment method within 5-7 business days.

For any further inquiries, feel free to contact us!

📧 Email: contact@muizu.com
📞 Phone: 0300 8600384

Thank you for shopping at Muizu.com! 🚗💨